Privacy Policy | New AV Installers Inc.

Privacy Policy

Effective Date: August 24, 2026

New AV Installers Inc. ("we," "us," or "our") values your privacy. This policy explains how we collect, use, and protect the personal information you provide to us through our website, lead forms, advertising campaigns, and other points of contact.

Information We Collect

When you submit an inquiry, request a quote, or interact with our advertising campaigns, we may collect the following personal information:

Full name
Phone number
Email address
Location (city, ZIP code, or service area)

This information is provided voluntarily by you when you fill out a contact form, lead form, or otherwise reach out to us for services.

How We Use Your Information

We use the contact information you submit through our forms strictly for our own internal business purposes, including:

Responding to your inquiries and providing quotes for our services. Scheduling consultations, site visits, and installations. Managing ongoing projects and client communication. Following up on service requests and maintaining customer records. Sending relevant updates about your project or account.

We do not sell, rent, or trade the contact information you submit through our quote and booking forms. That information is used only to respond to your request and manage your project.

Data Storage & Security

Your personal information is stored within our internal business systems, including our customer relationship management (CRM) platform and related operational tools. We implement reasonable administrative and technical safeguards to protect your data against unauthorized access, loss, or misuse.

Third-Party Advertising Platforms

We may collect your information through lead forms hosted on third-party advertising platforms such as Meta (Facebook/Instagram). When you submit your information through these platforms, it is transmitted directly to us. We encourage you to review the privacy policies of those platforms for details about how they handle data on their end.

Advertising and Analytics

Our website uses cookies and similar technologies from third-party advertising and analytics providers. These providers may receive information about your visit, including your IP address, device and browser information, pages viewed, and actions taken on our site. Specifically, we use:

Google Analytics 4, for website usage measurement
Google Ads, for conversion measurement and remarketing
Meta Pixel (Facebook and Instagram), for advertising measurement and remarketing

Some of this activity may be considered a sale or sharing of personal information under California law. You can opt out at any time by enabling a Global Privacy Control signal in your browser, or by contacting us using the details at the end of this policy.

Cookies

We use three categories of cookies:

Strictly necessary cookies, which keep the site functioning and cannot be disabled
Analytics cookies, which help us understand how visitors use the site
Advertising cookies, which are used to measure ad performance and show relevant ads on other platforms

You can manage cookies at any time through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect how parts of our site function.

Your Rights & Choices

You may request to review, update, or delete the personal information we hold about you at any time. To make such a request, please contact us using the information below. We will respond to your request within a reasonable timeframe.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

New AV Installers Inc.

CA License #1043912

Serving Southern California

Website: newavinstallers.com

Email: [email pro